TOU

Terms Of Use


Thank you for your interest in the Meerkat Cyber. Please read our policies carefully.

We recommend contacting us if you have any questions before you purchase a service or for assistance if you experience any issues with a service transaction, including access to, upload, or download of required materials.

PAYMENTS AND FINANCIAL TRANSACTIONS REFUND POLICY
Thank you for joining the Meerkat Cyber community. With regard to refunding payments, we handle refunds on a case-by-case basis with the goal of resolving any request, issue, or concern fair and reasonably.

We understand life happens and circumstances may prevent you from starting or even completing your membership applications within an appropriate timeline or a purchase was made accidentally. However, if you pay for services and fail to start or cancel a service for any reason within thirty (30) days of your initial payment, you forfeit any payments received and no refunds will be issued.

Refunds for any fee, except Application fees, requested within thirty (30) days shall be fully refundable upon review and approval by the leadership
.
Fees paid shall only be transferable to another named person from the same organization only if related services have not commenced.

RENEWAL OF SERVICES
As a member, you are responsible for updating your application information and completing your timely payments before the end of the term membership expires. If your credit card lapses, we will reach out to you and give you a 7-day grace period to send us your new information. If your information is not updated within the grace period, program access will be suspended and may result in you having to reapply to be reinstated.

COMMITMENT TO USABILITY ACCESSIBILITY FOR ALL
At the Meerkat Cyber, we’re committed to accessibility. It is our policy to ensure that everyone, including persons with disabilities, has full and equal access to our digital services. We follow ADA, 508 compliant, Web Content Accessibility Guidelines (WCAG) and use Accessible Rich Internet Application (ARIA) specifications in the comprehensive design of our website.

WEBSITE COMPATIBILITY
Our website is further tested and assured compatible with most major Internet browsers including Edge, Chrome, Safari, and Firefox. Other browser apps may or may not have been considered and we cannot guarantee compatibility. 

CONTACT US
Please contact us if you have any questions about our Policies, or if you have technical questions about the operation of the website. We will do our best to respond to your inquiry within a business day.

 

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